Shipping & Returns
DOMESTIC SHIPPING
ALL ORDERS WILL BE PROCESSED IN 2 - 3 BUSINESS DAYS. ITEMS WILL BE SHIPPED VIA UPS AND USPS, SHIPPING RATES WILL BE CALCULATED AT CHECKOUT. UPS DOES NOT SHIP TO A PO BOX. PLEASE MAKE SURE YOUR ORDER IS SHIPPING TO A SECURE ADDRESS AS ONCE THE PACKAGE HAS BEEN DELIVERED WE CANNOT BE RESPONSIBLE FOR LOST OR STOLEN ITEMS. FOR ANY SPECIAL OR URGENT REQUEST PLEASE EMAIL US AT CUSTOMERCARE@KARATHOMSBOUTIQUE.COM.
DOMESTIC RETURN POLICY
WE OFFER RETURNS FOR NONE SALE ITEMS, IN NEW, UNWORN CONDITION, WITH TAGS STILL ATTACHED. IN THE RARE OCCURRENCE, THE GARMENT IS FAULTY BEYOND REPAIR, PLEASE EMAIL US. FOR A REFUND LESS THE ORIGINAL SHIPPING COST AND A $15 PROCESSING FEE PER ITEM YOU MUST CONTACT US WITHIN 7 DAYS OF RECEIVING YOUR ITEM AT CUSTOMERCARE@KARATHOMSBOUTIQUE.COM. IF WE ARE CONTACTED OUTSIDE THE 7 DAY WINDOW YOU WILL RECEIVE A STORE CREDIT CODE LESS THE ORIGINAL SHIPPING COST ONCE THE ITEM IS RECEIVED. ONCE YOU CONTACT US WITH YOUR RETURN REQUEST, WE WILL EMAIL YOU A USPS RETURN LABEL. PLEASE ATTACH THIS LABEL TO THE ORIGINAL PACKAGING AND SEAL. IT IS VERY IMPORTANT TO INCLUDE A COPY WITH YOUR RETURN SO WE CAN IDENTIFY YOUR ORDER. IF YOUR ORDER QUALIFIES FOR A RETURN LABEL, YOU MUST SHIP YOUR RETURN PARCEL WITHIN 7 BUSINESS DAYS OF RECEIVING THE LABEL.
IF AN ITEM IS SENT BACK AS A RETURN AND IT HAS BEEN WORN OR DAMAGED WE WILL SHIP IT BACK TO YOU.
WE DO NOT OFFER EXCHANGES AT THIS TIME.
WITHIN 5 DAYS OF RECEIVING YOUR RETURN WE WILL SEND YOU AN EMAIL WITH YOUR REFUND DETAILS OR STORE CREDIT CODE. CONFIRMING THAT YOUR RETURN WAS PROCESSED.
ALL DISCOUNTED ITEMS AND FACE MASKS ARE FINAL SALE!
INTERNATIONAL SHIPPING
FLAT RATE OF $50 USD USING DHL SHIPPING METHOD
IF YOU LIVE IN A RURAL AREA DHL CHARGES AN EXTRA $40, WE WILL CONTACT YOU TO MAKE SHIPPING PAYMENT ARRANGEMENTS OR CHANGE THE SHIPPING CARRIER.
YOUR SHIPMENT WILL BE PROCESSED WITHIN 2-3 BUSINESS DAYS. WE SHIP WORLD WIDE VIA DHL AND OFFER TRACKING. TRACKING DETAILS WILL BE EMAILED ONCE YOUR PACKAGE IS ON ITS WAY. PLEASE MAKE SURE YOUR ORDER IS BEING SHIPPED TO A SECURE LOCATION, AS ONCE THE PACKAGE HAS BEEN DELIVERED TO THE CORRECT ADDRESS WE CAN NOT BE RESPONSIBLE FOR LOST OR STOLEN PACKAGES.
INTERNATIONAL RETURNS
IF YOU WISH TO RETURN AN ITEM YOU MUST EMAIL US AT CUSTOMERCARE@KARATHOMSBOUTIQUE.COM WITHIN 7 DAYS OF RECEIVING THE ITEM. ALL RETURNS MUST BE IN NEW CONDITION, WITH TAGS ATTACHED IN ORIGINAL PACKAGING. ALL SALE ITEMS ARE FINAL. FOR A REFUND LESS THE ORIGINAL SHIPPING COST AND A $15 PROCESSING FEE PER ITEM YOU MUST CONTACT US WITHIN 7 DAYS OF RECEIVING YOUR ITEM. IF WE ARE CONTACTED OUTSIDE THE 7 DAY WINDOW YOU WILL RECEIVE A STORE CREDIT CODE LESS THE ORIGINAL SHIPPING COST ONCE THE ITEM IS RECEIVED. WE DO NOT OFFER EXCHANGES.
IF AN ITEM IS SENT BACK THAT HAS BEEN WORN OR DAMAGED WE WILL SHIP IT BACK TO YOU.
PLEASE FILL OUT THE REASON FOR YOUR RETURN ON ORIGINAL PACKING SLIP. IT IS VERY IMPORTANT TO INCLUDE A COPY WITH YOUR RETURN SO WE CAN IDENTIFY YOUR ORDER.
YOUR ARE RESPONSIBLE FOR THE INTERNATIONAL SHIPPING CHARGES. PLEASE BE SURE TO CONTACT US WITH IN A WEEK, WE WILL CREATE A DHL RETURN SHIPPING LABEL FOR YOU. IF YOU WISH TO NOT USE DHL, YOU WILL NEED TO PROVIDE US WITH THE TRACKING INFORMATION. WITHIN 5 DAYS OF OUR RECEIVING YOUR RETURN WE WILL SEND YOU AN EMAIL WITH YOUR REFUND LESS THE DHL RETURN SHIPPING COST OR STORE CREDIT CODE, AS CONFIRMATION THAT YOUR RETURN WAS PROCESSED.
ALL DISCOUNTED ITEMS AND FACE MASKS ARE FINAL SALE!
GIFT RETURN POLICY
WE DO NOT OFFER REFUNDS FOR ITEMS RECEIVED AS GIFTS.
HOWEVER, WE DO OFFER STORE CREDIT TOWARDS A PURCHASE OF A NEW ITEM. TO MAKE ARRANGEMENTS TO RETURN ITEMS RECEIVED AS A GIFTS PLEASE EMAIL CUSTOMERCARE@KARATHOMSBOUTIQUE.COM
PRE ORDER
ALL PURCHASES MADE ON OUR SITE, WHETHER THEY ARE FOR IN-STOCK ITEMS OR PRE-ORDER ITEMS, ARE CHARGED AT THE TIME OF PURCHASE.
ALL EXPECTED PRE-ORDER SHIP DATES ARE LISTED ON THEIR PRODUCT PAGES UNDER THE DESCRIPTION.
WHEN THE ITEM IS IN STOCK, ALL PRE-ORDERS WILL BE SENT OUT IN THE ORDER IN WHICH THEY WERE RECEIVED. YOU CAN EXPECT TO RECEIVE A SHIPPING NOTIFICATION AS SOON AS YOUR PACKAGE IS ON THE WAY. WE WILL PROCESS THESE ORDERS AS SOON AS WE RECEIVE STOCK.
DURING THIS TIME OF COVID, WE APOLOGIZE FOR LONGER WAIT TIMES. IN THIS LAST YEAR WE HAVE EXPERIENCED SHORTAGES OF CERTAIN FABRICS WE USE. WE THANK YOU FOR YOUR PATIENCE AND WILL UPDATE THE SHIP-OUT DATES ON EACH PRODUCT PAGE IF WE ANTICIPATE FURTHER DELAYS.